Kinetics Support

Lyle Contracting Solutions Inc.

Kinetics is a construction project management application for tracking daily logs, time and materials, labor hours, punch lists, and job site documentation in the field.

Getting access

Kinetics is available by invitation only. There is no public sign-up. Accounts are created by an administrator at the organization you work for, and all data is scoped to that organization.

If you downloaded the app but cannot sign in, you need an invitation from your company's Kinetics administrator — please contact them directly. If you are an administrator and need help issuing invitations, email us at the address above.

Common questions

I can't sign in

Confirm you are using the email address your invitation was sent to. If you have forgotten your password, use the "Forgot password" link on the sign-in screen to receive a reset email. If the invitation has expired, ask your administrator to send a new one.

My entries aren't showing up on other devices

Kinetics is built to work offline on job sites. Entries you create without a signal are saved on your device and upload automatically once you regain connectivity. If entries are still missing after you have had a stable connection for several minutes, close and reopen the app, and confirm the device is not in airplane mode or on a restricted network.

Photos aren't uploading

Photos are queued on the device and upload in the background when a connection is available. Large batches taken in a poor-signal area may take some time to clear. Confirm the app has permission to use the camera and photo library in your device settings.

Dictation isn't working

Dictation requires both microphone and speech recognition permission. Check your device settings for Kinetics and confirm both are enabled. Dictation is always optional — you can type any field instead.

Location and the map

The logistics map uses your location only while the app is open, and only to center the map on your position. It is not stored and not shared. You can decline the permission and still use the map by panning manually.

Reporting a problem

When emailing us, it helps to include your name and organization, the device you are using, roughly when the problem happened, and what you were doing at the time. Screenshots are always welcome.

Privacy

See our privacy policy for what the app collects, how it is stored, and how to request deletion of your information.